This book takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America — and its present, according to a review published on goodreads.com. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest — and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. It explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans.