Only 60 people have received Windrush compensation payments during the first year of the scheme’s operation, with just £360,000 distributed from a fund officials expected might be required to pay out between £200m and £500m. There has been rising concern among support groups working with those affected by the Home Office scandal about the slowness of compensation offers, and about the difficulties experienced by those trying to claim. One individual has received a payment of more than £100,000, which suggests the other 59 people who have been granted compensation will have received relatively low payouts averaging £4,400, according to figures released on Thursday. The Home Office has stressed that many of these are interim payments, and people will likely receive further instalments at a later date. By the end of March, 1,275 people had applied under the scheme. Many of those who are still waiting for compensation remain in difficult financial circumstances, as a direct result of their treatment by the Home Office when they were mistakenly classified as being in the UK illegally, as a result of the “hostile environment” against illegal immigration introduced by Theresa May, when she was home secretary from 2010 onwards. Many were sacked, and subsequently found themselves ineligible for unemployment benefits despite having paid taxes for decades. Some people were evicted from their homes because they built up arrears as a result of being sacked. More than 160 people were mistakenly detained or removed from the country, and sent back to countries they had left as children decades earlier. Many are waiting for compensation payments, so they can repay debts accrued during that period of enforced unemployment. Some applicants have described being asked to provide very high levels of documentary evidence proving their right to compensation. While there is an understanding of the need to prove eligibility, some have felt the process echoes the original scandal, when they struggled to persuade Home Office staff that they were living in the UK legally, and were asked for large quantities of difficult-to-find documentary proof, showing they had arrived as children in the 1950s and 1960s. Support groups helping claimants to fill in the application forms say many people have yet to submit their claims, because they are still gathering evidence to prove eligibility. Since the government first apologised for its mistakes two years ago, more than 12,000 people have received documentation from the Home Office confirming they are living in the UK legally – a figure that offers an indication of the number of people who may eventually claim compensation. The home secretary, Priti Patel, said: “By listening to feedback from community leaders and those affected, we have begun to put right the wrongs caused to a generation who have contributed so much to our country. “The Windrush compensation scheme has been developed to ease the burden from the unacceptable mistreatment some have faced, which is why it is so important that people continue to come forward.” The Home Office said a further £280,000 of compensation had been offered to claimants, but not yet paid out, possibly because applicants felt the offer did not reflect the extent of the difficulties experienced. Twenty-three people have been told they are not eligible for any payment and 27 have asked for the payments offered to be reviewed by the Home Office. “While the scheme is making good progress and continues to process claims as quickly as possible, the Home Office is committed to getting more people to come forward and claim,” a spokesperson said. “Many of the payments made are interim, which means people will get a far greater award.” Elwaldo Romeo received a letter in 2018 from the Home Office telling him he was “liable to be detained” because he had “not been given leave to enter the United Kingdom” and offering “support on returning home”, despite the fact he had moved to the UK from Antigua 59 years earlier, aged four. He coordinates the group Windrush Action, made up of people who were affected by the scandal. He said he was “very disappointed” by the slow progress of compensation payments, but urged people who have been affected to come forward and make claims. Judy Griffith was told by a jobcentre employee that she was an illegal immigrant, 52 years after moving to the UK from Barbados. She could not travel, so was unable to see her mother before she died. As a result of being unable to work she got into significant arrears on her flat. She is waiting for compensation so she can pay back the arrears and repay friends and relatives who helped her when she was classified as an illegal immigrant. She applied for compensation more than six months ago and is still waiting. “I understand that they have to verify everything but I am still in arrears, still trying to keep my head above water, still getting calls from the council about the arrears. We’re still suffering and they don’t seem to understand how badly it has affected our lives,” she said.