Over 20,000 psychological consultations provided during coronavirus pandemic

  • 8/24/2020
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RIYADH — The call center for providing counseling and the “Qareeboon” app, affiliated with the National Center for Mental Health Promotion (NCMH), provided a total of 20,130 psychological consultations over the past three months. The center receives counseling requests of all kinds, 12 hours a day, from 8:00 a.m. till 4:00 p.m., six days a week, except for Friday, via the toll-free number 920033360 from all regions of the Kingdom and all segments of the society. While receiving requests at any time through the “Qareeboon” app, whether via text or voice, a team of well-trained psychologists as well as staff with experience in the field of mental health at the center provide counseling, maintaining confidentiality. The center said that the consultations received during the past period were related to several psychological disorders, including fear, anxiety, stress, and depression, in addition to other psychological problems. Through this step, the center seeks to facilitate access to counseling so as to mitigate the impacts of psychological issues on society, especially those related to the coronavirus pandemic, such as general anxiety, stress, depression, and other psychological disorders.

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