15 years on, has Twitter done more harm than good in the Middle East?

  • 3/26/2021
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Despite Twitter’s updated policy against hate speech, accounts that do just that are still present on the platform LONDON: One week ago, Twitter’s staff worldwide were awarded a day off in celebration of the social networking platform’s 15th anniversary. However, while they enjoyed the spoils of the company’s success, the same can’t be said for the many who have suffered from the barrage of negativity and harmful content the microblogging site has failed to counter time and again. “They (Twitter) don’t dedicate as much effort to see that their own content is actually violating their own policies in Arabic, as they would in English, which is a big issue,” media researcher Azza Masri told Arab News. Indeed, the platform has arguably become a toxic breeding ground for hate speech it has become, especially in the Arab world. Despite Twitter’s updated policy on hate speech, which clearly states that users must “not promote violence against or directly attack or threaten other people on the basis of race, ethnicity, national origin,” accounts that do just that are still present on the platform. “There is a definite laissez-faire attitude with the application or the enforcement of these community standards on Arabic language content, but also, any kind of non-English, or non-European language. That is an issue,” Masri said. Accounts in the Arab world, such as those of exiled Egyptian cleric Yusuf Al-Qaradawi and terrorist-designated Qais Al-Khazali – both of whom have featured in Arab News’ Preachers of Hate series – remain active.

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