Japan sets up multilingual call center for COVID-19 vaccine inquiries

  • 4/3/2021
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TOKYO — Japan"s Health Ministry began a multilingual service at its call center for those who want to inquire about the effectiveness of an approved COVID-19 vaccine and its possible side effects, Kyodo reported. The system supports calls in English, Chinese, Korean, Portuguese, Spanish, Thai and Vietnamese. The call center was initially launched in mid-February but had only been available in Japanese, according to the Ministry of Health, Labor and Welfare. The call center can be reached toll free at 0120-761770. On Wednesday, the ministry set up a Japanese-only website providing information about the country"s vaccination program and approved vaccine safety. Japan has only approved Pfizer"s COVID-19 vaccine so far, with those by Moderna and AstraZeneca still going through the ministry"s safety review. — SPA

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