Indonesian Hajj pilgrims traveling through the Makkah Route terminal at Jakarta International Airport expressed excitement when Saudi passport employees spoke with them in their own language, which helped complete check-in procedures quickly with no language barrier hindering communication. According to the Saudi Press Agency (SPA), the pilgrims were highly impressed with the arrangements throughout the journey. They expressed happiness over the simplified procedures and facilities offered to them under the initiative, such as having Saudi personnel who speak the language of the country in which the service is provided. This was only a part of a series of services and arrangements that were offered at the Makkah Route terminal of the Jakarta International Airport to realize the highest quality, safety and security standards for the pilgrims. — SPA