ChatGPT is accused of failing to verify user age MILAN: Italy"s data protection agency said on Friday it had opened a probe into OpenAI"s ChatGPT chatbot over a suspected breach of data collection rules. The agency also accused ChatGPT of failing to check the age of its users, which should be reserved to people aged 13 and above. It said it had provisionally restricted chatbot"s use of Italian users" personal data.