It is hard to overestimate how tumultuous the last few years have been for workers around the world. A pandemic led to lockdowns for most people and then cautious, partial returns to work or job losses in industries that never fully recovered. Almost immediately, this was followed by the disruption of war and soaring energy and food prices, causing a decline in real wages. Technology adoption, already accelerating before and during the pandemic, potentially poses a new wave of transformation, especially to white-collar work through the rise of generative artificial intelligence. And now a strong push for a much-needed green transformation is also leading to expectations of future displacement in carbon-intensive roles in favor of growth in emerging green jobs and skills. Each new change alone would be difficult for affected workers to navigate, but together they have disrupted livelihoods broadly and created widespread uncertainty about the future. When uncertainty is this high, forecasting can help, not to generate firm predictions but to provide ways of thinking about the challenges ahead and preparing better for the multiple futures that may unfold. The World Economic Forum’s “The Future of Jobs Report 2023,” released on Sunday, assesses the impact of macrotrends as well as technological change on jobs and skills over the next five years and finds that nearly a quarter of all jobs (23 percent) globally will change in the next five years. Across 45 economies, covering 673 million workers, 69 million new jobs are expected to be created and 83 million to be eliminated, a net decrease of 14 million jobs, or 2 percent of current employment. In the Middle East and North Africa, 21 percent of jobs will change — 11 percent growth and 10 percent decline. Investment in the green transition, as well as increasing consumer awareness of sustainability issues, will create new opportunities. Roles from renewable energy engineers, solar energy installation and systems engineers to sustainability specialists and environmental protection professionals will be in high demand, translating to the growth of approximately 1 million jobs. Almost half of an individual’s skills — 44 percent — will need to change on average across all jobs Saadia Zahidi The largest absolute gains in jobs will come from education (3 million jobs) and agriculture (4 million jobs), driven in part by demographics and in part by applications of new technologies in these fields. The new economic geography created by shifting supply chains and a greater focus on resilience over efficiency is also expected to create net job growth, with wins for economies in Asia and the Middle East especially. Technology will create structural churn, with a quarter of companies seeing job decline from new technology adoption and more than half seeing job growth. But the human-machine frontier is shifting to new terrain. While expectations of the displacement of physical and manual work by machines has decreased, tasks requiring reasoning, communicating and coordinating — all traits with a comparative advantage for humans — are expected to be more automatable in the future. This is not surprising. Generative AI is expected to be adopted by nearly 75 percent of surveyed companies and is second only to humanoid and industrial robots in terms of expectations of job losses, most likely to affect bank tellers, cashiers, clerks, secretaries and accounting. Yet the biggest threat to jobs is still seen to come not from technology, but slowing economic growth, the rising costs of inputs and weaker purchasing power among consumers. We also find that almost half of an individual’s skills — 44 percent — will need to change on average across all jobs. The skills with the highest share of companies reporting growing demand include analytical and creative thinking, followed by technological literacy, curiosity and lifelong learning, resilience and flexibility, systems thinking and AI and big data. Skills with less demand include global citizenship, sensory processing abilities and manual dexterity, endurance and precision. In the Middle East and North Africa, the change in core skills will be 43 percent, lower than the global average, and companies are prioritizing analytical thinking, creative thinking and AI and big data for reskilling and upskilling workers. For many individuals, the concurrent shift in the wider economic environment, the integration of new technologies at work and the expectation of future uncertainty translates into frustration with current job prospects, fear about future ones and despair about growing economic disparity in the future. For many companies, there is concern about the talent required to thrive in the new context: 60 percent of companies are concerned about skills gaps and 54 percent worry about being able to attract talent. And for governments, particularly those that have underinvested in education and lifelong learning systems thus far, human capital will become the key impediment to navigating the new economic landscape. How, then, should learners, workers, employers and governments prepare for the future of jobs? In a technology-intensive, greener and potentially deglobalizing world, local skills development will matter more than ever. For today’s workers in declining fields, there is a major reskilling and transition effort needed Saadia Zahidi For today’s students, analytical and interpersonal skills as well as the ability to understand and work with technology will be critical. Every student — regardless of their chosen fields — should aim to build these generalist skills to be ready for a rapidly changing future. For today’s workers in declining fields, there is a major reskilling and transition effort needed, whereas for those in changing or growing fields there is a need for upskilling and developing the ability for constant learning. The good news is that skilling is possible fast and online learning can offer a level playing field: Workers from all education levels — including those without college or graduate education — take the same time to acquire online skill credentials. However, it cannot be on individual learners and workers alone to negotiate a complex new terrain. Governments must provide resources and a roadmap. This presents a major and unprecedented dual challenge for policymaking. Governments must balance support for innovation with the regulation needed to make new technologies safe and, at the same time, support workers through safety nets, care systems and job centers, while making major investments in skilling systems, rapid certifications and partnerships with the education sector, businesses and nonprofits alike, to drive change at scale. Employers must play their part through investment in reskilling and upskilling. Most expect to see a return on investment within one year, making training the most effective and responsible course of action. The best employers go further, supporting workers’ transitions outside the company when required, prioritizing safety and well-being, fostering diversity, equity and inclusion, and placing a premium on taking a skills-first approach over one that prioritizes qualifications or job history. Employers that take these actions close skills gaps faster and are proven to enhance loyalty, productivity and motivation. There is no doubt that the future of work will be disruptive. But it need not be dystopian. Instead, it can be an opportunity to lay the foundations for putting people firmly at the center of the new global economy. Saadia Zahidi is Managing Director of the World Economic Forum.