Saudi platform Absher records 2.6m e-transactions in July amid digital shift

  • 8/23/2023
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RIYADH: Saudi Arabia’s online platform, Absher, facilitated 2.6 million electronic transactions in July, aligning closely with the Kingdom’s digital transformation agenda. Provided by the Saudi Interior Ministry, the interactive online platform experienced a surge in transactions during July, surpassing May’s record of 2.2 million. The trend underscores the platform’s role in providing citizens, residents, and visitors easy access to essential e-services across multiple ministry departments. Launched in 2010, Absher’s online service was introduced to enhance productivity and streamline operations within government bodies while elevating customer satisfaction levels. In its latest report, Absher revealed that the Interior Ministry’s Agency for Civil Status saw a notable surge in online activity in July. Specifically, the platform recorded 128,255 e-transactions for ID validity verification, followed by 27,505 for national ID renewal. Additionally, Absher handled 11,057 e-transactions focused on issuing family registries, underscoring its significance in providing seamless digital services. The Byanati service, which addresses the Kingdom’s civil affairs, saw Absher serving 37,185 individuals in July. It included 9,209 e-transactions to issue replacements for damaged national IDs and 28,517 for lost national IDs. The General Directorate of Passports utilized Absher to issue or renew 393,986 electronic passports and 640,588 residency permits in the past month. The platform also facilitated 58,270 inquiries for extending exit and reentry visas and 389,803 for issuing new ones. Absher enabled other transactions, including 6,642 for transferring services, 32,246 for residency print requests and 15,047 for canceling final exit visas. The General Directorate of Passports conducted 2,029 transactions to issue authorizations for female employees arriving for work, alongside 109,736 transactions for issuing and renewing passports for periods less than a decade. On the traffic front, Absher paved the way for the services of the General Directorate of Traffic, Muroor. In July, these operations included 108,469 transactions for vehicle license renewal, 86,717 requests for vehicle repair permits, 66,096 for driver license renewal, and 84,347 requests for driving authorizations. Additional traffic operations through Absher in July encompassed 17,885 transactions for scrapping damaged and unwanted vehicles and 13,797 transactions for vehicle sales. The platform also facilitated 4,881 transactions to review vehicle insurance validity and 23,327 transactions for replacing number plates.

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