Dame Maggie Smith was already in her late 70s when I chaired a Q&A for the film Quartet, in which she co-starred with Tom Courtenay, Michael Gambon, Billy Connolly and Pauline Collins (Obituary, 27 September). After first warming up a distinguished panel, which included the film’s director, Dustin Hoffman, I threw it open to an audience of international press. From the middle of the throng, a young man from South America raised his arm and declared: “Dame Maggie, in my country we have a sandwich named after you.” My panel looked at each other with some bemusement before Dame Maggie, at her most Downton Abbeyish and still sharp as a tack, retorted breezily: “Might that be ham, dear?” Quentin Falk Little Marlow, Buckinghamshire Maggie Smith’s entrance in Jean Cocteau’s The Infernal Machine at London’s Lyric theatre in 1986 was via a rope from the flies. It took her several minutes to descend. By the time her feet hit the stage, the audience was laughing uncontrollable hysterically. She’d not uttered a word. Everything was registered in an ever more contorted grimace. Never forgotten. Pure comic genius. Tony Humphries Bromley, London I have always found that dealing with a difficult situation or person is easier if I channel my inner Dame Maggie Smith. Sue Ball Brighton, East Sussex