JEDDAH: The Ministry of Hajj and Umrah recently organized a workshop for the development of the administrative and operating systems for supervisors and public operators of pilgrims’ transportation. The workshop, which was held at the Hilton Hotel in Jeddah, was under the patronage of the Minister of Hajj and Umrah Dr. Mohammad Saleh bin Taher Benten and was inaugurated by his Deputy Dr. Abdul Fattah bin Suleiman Mashat. Sectors working in the transportation of pilgrims as well as international and local experts on crowd management and public transportation systems took part. The event formed part of the Ministry’s initiatives in the National Transformation program 2020. It discussed the challenges facing supervisors and operators in the transportation of pilgrims and made recommendations on how to overcome challenges and improve the administrative and operating systems in cooperation with the whole Hajj services system. It also showcased the best international practice in public transportation. Included was a briefing on the monitoring of initiatives by the Vision 2030 Achievement Office as well as presentations on the work of the Ministry’s pilgrims’ transportation agency, future projects, the urgent projects that were put in place for the last Hajj season and a detailed explanation of National Transformation initiatives. Those who attended the workshop also had the opportunity to learn about the technology the agency uses in its operations.