Riyadh, 08 Dhu-AlHijjah,1436 , 22 September,2015, SPA -- The Communications and Information Technology Commission announced today the introduction of the document protection of users of telecommunications services and information technology http://cutt.us/lk0Q recently approved by the Board of Directors that concerned with the protection of users' rights and interests, as part of its efforts to protect the users of telecommunications services and information technology. The Commission said in a press release today that the document was the result of a study of the reasons for the repeated complaints, analysis, and developing solutions to address them, avoid repetition and achieve the protection of users, noting that the solutions included "the protection of the applicant (the user). -- SPA 13:26 LOCAL TIME 10:26 GMT www.spa.gov.sa/w