RIYADH: Saudi Arabia’s aviation industry’s supply chain management is set to receive a boost thanks to the use of artificial intelligence in logistics, a top official said. Speaking on the first day of the Future Aviation Forum in Riyadh on Monday, Suliman Almazroua, CEO of the National Industrial Development and Logistics Program, said that AI implementation will also enhance productivity and customer experience. “AI in logistics, for example, is shaping and optimizing the supply chain management, improving productivity, productivity maintenance, and enhancing customer experience,” he said. The official said the rapid technological advancements are reshaping the future of industries. The CEO highlighted the Saudi aviation sector’s achievements in terms of increased number of passengers, cargo handling, fleet expansion, rise in infrastructure investment, and global connectivity. Addressing the forum, Luis Felipe de Oliveira, director general and CEO of Airports Council International shed light on how the aviation industry suffered from different crises. “I remember from 9/11 to (the 2008) financial crisis to SARS to COVID-19, we always faced an issue, but we are a very resilient industry and we always come back,” Oliveira noted. He said: “That’s why when you talk about macroeconomic stuff, we see that geopolitical risks are something that can affect us. That we have the inflation going up, of course, affects our business as well. We have the interest rates that affect our GDP.” “But it is incredible that even considering all these headwinds, the unemployment rate is going down and people are eager to travel,” Oliveira justified. He also talked about how jet fuel prices, which are the main cost for the industry, are very high nowadays. “Of course, this affects our ability to fly and also affects the cost of the tickets,” Oliveira said. Stefan Schulte, CEO of Fraport AG in Germany, clarified that the focus on innovation, sustainability, and connecting people and culture resembled the beginning of a new era. “The expectations of our customers are constantly increasing. They want consistent, digitalized, resilient, and seamless processes, but they also want us to go green,” Schulte said. Organized by the General Authority of Civil Aviation, the three-day event will see discussions on issues related to the global flight sector, air transport, and environmental sustainability in civil aviation, as well as talks on enabling advanced air transport and enhancing global connectivity. The event also aligns with the Kingdom’s ambition to become a leader in the sector within a decade, including securing $100 billion worth of investments by 2030.