RIYADH: The 937 Service Center received 172,402 calls last week, Saudi Health Ministry said on Monday. These calls included 11,151 complaints, 59,040 appointment requests, 192 hospital transfer requests, 42,343 medical consultations, and 59,676 inquiries, the ministry said. The center provides a range of services, including the ministry’s updates, emergency calls, incoming and outgoing transactions, medical consultations, hospital transfer requests, as well as complaints about public and private health facilities in the Kingdom. It is one of the most important initiatives launched by the Ministry of Health. It aims to provide medical services through its toll-free number, which can be reached from all over the Kingdom.
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