MoH: 937 Call Center receives over 20 million calls in 2020

  • 2/5/2023
  • 05:45
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Riyadh, October 15, 2020, SPA -- The Ministry of Health (MoH) has announced that the 937 Call Center received more than 20 million calls since the beginning of the current year, 2020, through which several services were provided. The Ministry stated that the 937 Call Center during this period provided unlimited services. MoH added that the 937 Call Center has received 5.1 million medical consultations calls, 1.3 million reports, 5.4 million general inquiries, 1.4 million calls for appointment booking at healthcare centers and two million Coronavirus (COVID-19) inquiries. The Center is operated by more than 3,000 customer service specialists and doctors. It also provides several services including medical consulting, appointment reservation at primary healthcare centers, anti-smoking clinic appointments and technical support for MoH e-applications. The 937 Call Center works around the clock through its various channels. --SPA 14:29 LOCAL TIME 11:29 GMT 0008 www.spa.gov.sa/w1429644

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